PRIVACY NOTICE

AR-KABUY, a company duly incorporated under Mexican law, with its registered address at Lucas Alaman Y Escalada 51, Floor 1, Suite 102, Office 102-A, Colonia Lomas Verdes 6ta Sección, C.P. 53126, Naucalpan de Juárez, Estado de México, is committed to respecting your privacy and protecting your personal data. We are fully transparent about the data we collect and how we use it, whether directly or through our service providers, in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties and other applicable regulations.

General Provisions

The data you provide will be used for the purposes established in this Privacy Notice (hereinafter the “Notice”), which include providing you with the services you have contracted, sending you information and updates about news and our products and/or services, and understanding your interaction with our site to enhance your user experience. We will take the necessary measures to protect and safeguard your information, including recovery mechanisms in the event of a disaster or any situation that may put it at risk. If any incident outside our control occurs, we will notify you of any potentially compromised information. We respect your data protection rights and will grant you control over your information to the extent possible.

Personal Data and Its Processing

Personal Data (hereinafter “Data”) refers to the information you provide through online forms and that is collected either directly by our staff or indirectly through activity tracking on our website. This may include: Name, Last Name, Phone Number, Email Address, IP Address, and preferences or interests regarding the products or services we offer. AR-KABUY will never request Sensitive Data.

All personal data you provide will be processed and controlled by AR-KABUY in accordance with this Notice and may be shared for specific purposes with our service providers, such as tools used to process your information and third-party services.

Your Data will primarily be used to:

  • Contact you with important information about products/services you may have acquired from us.
  • Provide news and commercial content relevant to your interests.
  • Understand your interaction with our website and improve your online experience.
  • Generate analytical and administrative reports to help with the company’s operations.

We also reserve the right to use this information to comply with any legal obligations derived from the company’s activities, and to safeguard your integrity and that of third parties.

Data Retention Period

We will retain your personal data for as long as it is necessary to provide the services you have contracted or acquired from us and until it is deemed no longer necessary for the aforementioned purposes. Thereafter, your data will be deleted from our databases.

ARCO Rights

You have the right to Access, Rectify, Cancel, or Oppose the processing of your personal data (ARCO rights). To exercise these rights, you may send a request to the AR-KABUY team via email at soporte@ar-kabuy.com. You will receive a response within a maximum of 20 business days. The request must contain at least:

  • Your full name and address or another means to respond to your request.
  • Documents proving your identity or, where applicable, legal representation.
  • A clear and precise description of the personal data for which you wish to exercise any of the ARCO rights.
  • Any other information or documentation that helps locate your personal data.

Transfer of Personal Data

Your personal data may be transferred and processed within or outside the country by parties other than this company. In this regard, your information may be shared with our service providers for specific purposes.

Changes to the Privacy Notice

AR-KABUY reserves the right to modify or update this Privacy Notice at any time to reflect legislative updates or internal policy changes. Such modifications will be made available through our website.

Contact

+52 55 5534 3841
Lucas Alaman Y Escalada 51, Floor 1, Suite 102, Office 102-A, Colonia Lomas Verdes 6ta Sección, C.P. 53126 Naucalpan de Juárez, Estado de México soporte@ar-kabuy.com

Last updated: 05/25

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